Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at maddiehartiens@gmail.com

All prints come in the chosen size WITHOUT a mat. If you chose to frame your print, most times the frame will come with a mat. 

Prints:

All shipping is a flat rate of $4.99 for a single product and an additional $.40 for each extra print. 

(Standard shipping time: 4-9 business days on average after fulfillment)

Tote Bags: 

All shipping is a flat rate of #3.99 for a single product and an additional $1.50 for each extra product. 

(Standard shipping time: 3-14 business days on average after fulfillment)

Each print is "made to order" so on average the fulfillment process takes between 2-7 days.
                    

The fulfillment process is when the print is being created and psychically printed onto the paper. Each print is "made to order" meaning they are all printed right when you order them. 

All of the prints are on a museum-quality poster made on thick and durable matte paper. Each poster is
giclée-printed on archival, acid-free paper that yields brilliant prints to brighten up any room.

Details of paper:

  • Paper thickness: 10.3 mil (0.26 mm)
  • Paper weight: 5.57 oz/yd² (189 g/m²)
  • Giclée printing quality
  • Opacity: 94%
  • ISO brightness: 104%

This product is made on demand. No minimums.

If you are unsatisfied with your print or something went wrong, we have a 30 day return policy allowing you to 100% refund or exchange the original print at no cost to you. When you are happy, I am happy! 

YES! If you have a custom print you want made, or have a logo design you're interested in bringing to life, leave it to me. Please use my inquiry page to send me a message to get started! 

What to expect:

1. Send Inquiry

2. I will get back to you between 24-48 hours 

3. We will go over your idea, custom pricing, and expected delivery date via email, text, or phone call.